Videography FAQ’s
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How far ahead should we book your service?
It depends upon the date. Some clients choose to contract a year or more in advance, while some are comfortable waiting until several months prior. Saturdays are the busiest days, so waiting too long to hire a videographer (or any service) for a Saturday should be done as soon as possible.
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Do you have a contract to sign?
Yes, we do have a contract for you to sign if you are wanting to book. We handle all of or contracts online where you will be able to sign right on your phone or computer.
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Is there a deposit to reserve my date?
We have two different deposit options. We offer a 50% deposit to reserve the date and the other 50% due 14 days prior to the date of the wedding. Another option is a 25% deposit to reserve the date and monthly payments leading up to 14 days prior to the date of the wedding
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Do you have payment plans?
Yes, we have very flexible payment plans. We can set up weekly, bi weekly, and monthly payment plans
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What forms of payment do you take?
We take all major credit cards, cash, and checks.
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Do you have backup equipment in case something would happen?
Yes, we have backup equipment on hand in case something would fail. We also have backup videographers in the case of an emergency.
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How do you organize the order of events for the day of the wedding?
We help create a grand master schedule for your big day! This master schedule will be very detailed including the order of events, times things will be happening, and how they will happen. We do this to ensure that we always stay on the same page throughout the entire process, and we keep your wedding transitioning smoothly.
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What is a highlight video?
A highlight video is a compilation of moments from the ENTIRE wedding day! All of our packages come with all day coverage! We will be there from the time you are getting ready to the very end of the reception.
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What happens if there is an emergency with my videographer. (They get sick, Car accident, Etc.)
We hope to never have this issue. But things happen so we are prepared! We have multiple videographers on staff and other videographers within our network if needed.
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Will the videographer be in the way of the guests?
No, we are aware of the guests and the wedding taking place, we stay out of the way and will not inconvenience any of your guests, We are trained to know where to position ourselves out of the way, but enabling us to still get all of the shots for the footage.
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How long is a highlight video?
Our highlight videos are condensed down into a 4-7 minute long video. You can view examples here. Videography Portolfio
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How long will it take to receive my wedding video?
We pride ourselves on fast turn around time! We will have your video edited, completed, and sent back to you within 6-10 weeks after your wedding date.
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Do you charge for travel?
We charge an additional $50 for anything over an hour drive from Canton, Ohio.
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Why should you choose HeadTrauma Entertainment?
Here at HeadTrauma Entertainment we are much more than just another wedding videography business. We walk by your side every step of the entire wedding planning process! We use our expertise to guide you a long and take off as much work and stress off of your shoulders as possible! We truly care about you and your event! Incredible customer service and talent is the standard here at HeadTrauma, and will be delivered for every event we are apart of! What we really pride ourselves on is going that extra mile, going above and beyond to help you, and be here for you whether is putting together your timeline, helping you create your vision, or capturing your current vision and bringing it to life! Reliability, Talent, Customer service, and that extra mile will always be taken.